How to Set Up Your DEWA Account in Dubai: A Step-by-Step Guide

How to Set Up Your DEWA Account in Dubai

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27-Nov-2024

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Moving to Dubai or shifting to a new property? One of the essential steps you’ll need to take is setting up your Dubai Electricity and Water Authority (DEWA) account. DEWA provides electricity and water services across Dubai, and having an active account is necessary for a smooth transition to your new home or office. Here’s a complete guide on how to open your DEWA account without hassle.

What is DEWA, and Why Do You Need an Account?

DEWA is the primary provider of electricity and water services in Dubai. Whether you're renting, buying, or moving into a new property, a DEWA account ensures you get access to uninterrupted water and electricity supply.

Setting up your DEWA account is straightforward if you follow the right steps. Let’s dive into how you can do this efficiently.

Step-by-Step Guide to Setting Up a DEWA Account

Step 1: Gather Required Documents

Before starting, ensure you have the necessary documents ready. This will save time and make the process smoother. You’ll need:

  • A copy of your Emirates ID
  • Your tenancy contract (Ejari certificate)
  • A passport copy
  • The DEWA Premise Number (available on the property’s meter or from your landlord)

Step 2: Register Online via DEWA Website

The easiest way to set up your account is through the official DEWA website or mobile app.

  1. Visit the DEWA website or download the app.
  2. Create an account using your personal details.
  3. Fill in the property information and upload the required documents.

Step 3: Pay the Security Deposit

After submitting your application, you’ll be required to pay a security deposit:

  • AED 2,000 for apartments
  • AED 4,000 for villas

Payment can be made online via credit card or through the DEWA app.

Step 4: Receive Your DEWA Account Details

Once the deposit is paid, you’ll receive a confirmation email or SMS with your account number and service details. Your electricity and water supply will be activated shortly after.

How Long Does It Take to Activate a DEWA Account?

Typically, DEWA activates accounts within 24 to 48 hours. However, ensure your documents are complete and payment is made promptly to avoid delays.

Tips for a Smooth DEWA Account Setup

  1. Use Ejari Smart Services: Ensure your tenancy contract is registered with Ejari, as it’s mandatory for DEWA applications.
  2. Online Payments: Avoid queues by paying your security deposit online.
  3. Double-Check Information: Ensure all details entered during the registration process are accurate.

Optimize Your Property Management Experience

Managing utilities like DEWA is just one aspect of property ownership in Dubai. For a hassle-free experience, consider professional property management services. Whether you’re a landlord or a tenant, our team at Property Finders Real Estate can handle all your property needs, including real estate management and supervision services.

Our comprehensive property management services include:

  • Tenant management
  • Maintenance supervision
  • DEWA and utility setup assistance
  • Rent collection

Explore how we can simplify your property management in Dubai.

FAQs About DEWA Account Setup

1. Can I transfer my existing DEWA account to a new property?
Yes, DEWA allows you to transfer your account to a new property through their online portal. Ensure you update your Ejari details accordingly.

2. What happens to my security deposit when I vacate the property?
Your security deposit will be refunded once you close your DEWA account and clear any pending bills.

3. Are there any additional fees?
Besides the security deposit, there is a connection fee of AED 100 for apartments or AED 300 for villas, along with an admin fee of AED 10.

Why Setting Up Your DEWA Account is Essential

Without an active DEWA account, you won’t have access to water or electricity, which are critical for daily living. Timely registration ensures you avoid any inconvenience while moving into your new home or office.

Conclusion

Setting up your DEWA account in Dubai is a quick and hassle-free process if you follow the steps outlined above. With the convenience of online registration and secure payment options, you can have your account activated within a day or two.

For personalized assistance with managing your property in Dubai, check out our real estate management services. Our experts can take care of all the details so you can enjoy a stress-free experience.

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